1. Introduction

Protecting your personal data is a priority for us. This privacy policy aims to inform you about the data we collect, how we use it, and the measures we take to protect it.

2. Data Collected

We collect personal information such as:

• Name, surname
• Email address
• Shipping and billing address
• Payment information

We also collect browsing data (cookies, IP address, etc.) to enhance your shopping experience.

3. Use of Data

The collected data is used for the following purposes:

• Order processing
• Customer service management
• Sending commercial information, if you have consented
• Improving our website and services

4. Data Security

We take all necessary measures to protect your personal data from unauthorized access, disclosure, or accidental destruction.

5. Data Sharing

We do not sell or share your personal data with third parties, except when necessary to fulfill your order (e.g., sharing information with delivery service providers).

6. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: You can review the data we hold about you.
• Right of rectification: You can request corrections or updates to your information.
• Right to erasure: You can request the deletion of your data, subject to legal exceptions.
• Right to object and restrict processing.

To exercise your rights, please contact us at us.

7. Cookies

The Vanelessa.com website uses cookies to enhance your browsing experience. You can disable cookies by adjusting your browser settings.